There was a time when companies would find the need to set up local branches in order to accommodate customers throughout a larger service area. With recent advances in technology it is now possible to establish virtually unlimited numbers of ‘branches’ which do not need to be manned and can operate 24/7 through network connectivity. Protouch internet kiosks make it possible for customers to quickly connect with a central office to have questions answered, resolve customer service issues or simply check status of orders in progress.
Through the use of intuitive Touch Screen Software it is possible to either find answers on the network kiosk or be connected to a customer service rep. Within just moments a connection can be established and the customer can communicate his or her needs with a user-friendly software interface program. Each business can have a totally customised all-in-one software program manager which is controlled from the home office. Not only can kiosks be located throughout the UK, but Protouch is the leading manufacturer and distributor of touch screen products throughout all of Europe.
From bank kiosks in airports to retail kiosks in stores, fully bespoke software from Protouch can provide the software framework for Touch Screens. Programmed on a familiar embedded Windows operating system, customers can feel comfortable executing commands on the screen whilst employees will be able to quickly learn to navigate program functions on their end.
When it comes to remote connectivity, Protouch kiosks provide all the capabilities of a fully staffed local office without the financial encumbrance of paying a multitude of employees. Every function operates in real time so that reports can be generated at the home office whilst customers can track orders, buy tickets and even bank from retail outlets, airports and train stations. If you are looking to extend your business without going into major debt staffing remote offices, consider the benefits of a tailored Protouch kiosk.