Technology is taking over all fields of our lives. No field is left untouched by the technology. Technology in the industries is used in various ways. The use of technology in manufacturing and database is well known, but there is another sector of the industry which with the use of technology is transforming day after day. It is the Supply Chain.
Understanding Supply Chain:
A supply chain connects the company, supplier and the client. The supply chain is the entire process whereby a product is transferred to a supplier from where it reaches the final customer or clients. It involves various stages and processes.
Use of Technology in Supply Chain Management
The supply chain is a very important process in the distribution of the final product of a company. If the customer does not receive a proper delivery of the product, it creates a bad impression of the company. Therefore, supply chain management is very essential.
The technology introduced in the supply chain management is changing the face of the supply chain management system.
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Dispatch
Once dispatched, the manufacturer needs to track where the consignment has reached without being cheated. With the introduction of technology, supply chain visibility is possible whereby the manufacturer can himself track his consignment.
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Storage and Quantity Management:
As the package reaches the supplier, the supplier, as well as the manufacturer, can through various supply chain IoT devices track the condition and place of storage of the consignment. This is a way prevents the products from getting damaged before reaching the customer.
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Customer Satisfaction:
When you order something over the internet, you have every right to know where your order has reached and by what time is it expected to reach you. With the intervention of technology in the supply chain tracking of the products can easily be done by the customers as well. Customers get the idea of whether their products are being shipped properly or not. This leads to customer satisfaction. A key to customer satisfaction is a transparent process of the supply chain. Once the client can see the progress in his/her order, he/she rests assured that he/she has invested in the right place.
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Record Management:
With the use of technology in the supply chain, it also becomes very easy to keep a record of all the consignments sent and received the quantity of the consignment, etc. It helps calculate the turnover of the supplier companies.
Technology is sure to make every aspect of our life better. The advent of technology is bliss to mankind. But if not used properly it can surely pose a threat to us. The use of technology in supply chain management has brought closer the client and the manufacturer. Hopefully, technology does more wonders for the supply chain in the future.
